Hoglands Park played host to Comedy Central Live comedy festival at the weekend although some users on Twitter erupted with disgust after a ticket prices were reduced to boost sales.
As a way of promoting the event, £20 day tickets and £40 VIP tickets replaced the initial £90 and £140 stubs, however confusion was met when fans realised that they may have to pay extra for specific performances.
Tickets permitted the late comers entry to the site, those with standard entry were expected to spend more time to queue for individual tickets to watch the more famed comics which were only available on a ‘first-come first-served’ basis.
Because of their late-coming, many failed to see the big acts, which if they’d failed to read the small print – left them feeling conned.
See tickets claims that this was apparent to customers buying tickets in the days leading up to the event – and those who bought tickets months in advance were aware of the process of individually ticketed comedy sets too.
Many revellers spent the majority of their day inside the event waiting to collect a ticket to see the headliners who included, Katherine Ryan, Russell Howard and Jimmy Carr but there was no space left inside the Main stage big top for them.
Twitter saw some furious reviews of the situation. Some examples included these comments from users @tishtash35, @bendavies141 & @beckygriffin96 revealing how they felt fooled.
Comedy Central Live made clear in a statement their reasoning behind this understandably confusing ticketing method. Describing the necessity for doing so whilst apologising to anyone who felt it was unfair:
‘In order to manage excess demand to main stage shows and to ensure the health and safety of ticket holders, we asked those wishing to see main stage performances to collect an additional ticket, at no charge, to guarantee them access to the main stage.
‘Unfortunately, because of the large number of tickets involved, this required them to spend some time queueing in inclement weather conditions, for which we apologise.’